support.microsoft.com not working behind Squid

Can you access support.microsoft.com? Chances are you can’t if you’re behind a squid proxy.

Here’s the fix/workaround,

Add the lines below into your squid.conf file. should be in /etc/squid/squid.conf. Restart squid and you should be good to go.

#> vi /etc/squid/squid.conf

add lines into /etc/squid.conf
# Fix support.microsoft.com by removing Accept-Encoding header
acl support.microsoft.com dstdomain support.microsoft.com
header_access Accept-Encoding deny support.microsoft.com

#> service squid restart

The other way is to remove the tick from “Use HTTP1.1 through proxy connections” in IE’s Advanced internet options tab. Beware that this might break other sites.

Source: Whirlpool.net.au

Update:

Newer versions of squid need a different approach as demonstrated by Dave over at davehope.co.uk

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  • Opsi

    Yeah ! Thank you for your contribution !

  • Claus

    Thanx a lot! Works like a charm!!!

  • Eric

    Had the issue with Firefox 3b5 when going through Squid

    anyway issue is fixed; thanks

  • Eric, Claus, glad to hear you guys got it working.

  • Tin

    Oh thank goodness… Now, is this MS’s fault? Have they ignored protocols again?

  • Kyle

    Thanks Danny! Worked like a charm.

  • Toji Oommen

    We have modified the support.microsoft.com configuration to ensure users behind SQUID based proxies can access the site without issues.

  • ive block all *microsoft using squid’s acl
    i dont want any user to update their windows.
    haha,
    dont blame me, who controls the router now ? the power is with me
    😉

  • can u post how to cache youtube using squid ?

  • Guille

    Unfortunatly it doesnt work for research.microsoft.com =(

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