support.microsoft.com not working behind Squid

25 Apr
2008


Can you access support.microsoft.com? Chances are you can’t if you’re behind a squid proxy.

Here’s the fix/workaround,

Add the lines below into your squid.conf file. should be in /etc/squid/squid.conf. Restart squid and you should be good to go.

#> vi /etc/squid/squid.conf

add lines into /etc/squid.conf
# Fix support.microsoft.com by removing Accept-Encoding header
acl support.microsoft.com dstdomain support.microsoft.com
header_access Accept-Encoding deny support.microsoft.com

#> service squid restart

The other way is to remove the tick from “Use HTTP1.1 through proxy connections” in IE’s Advanced internet options tab. Beware that this might break other sites.

Source: Whirlpool.net.au

Update:

Newer versions of squid need a different approach as demonstrated by Dave over at davehope.co.uk

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • BlinkList
  • Identi.ca
  • LinkedIn
  • Turn this article into a PDF!
  • Ping.fm
  • StumbleUpon
  • MySpace
  • Twitter

11 Responses to support.microsoft.com not working behind Squid

Avatar

Turulcsirip - maz

April 28th, 2008 at 8:42 pm

[...] én vagyok a hülye: http://thedaneshproject.com/posts/supportmicrosoftcom-not-working-behind-squid/ « elÅ‘zÅ‘ | maz — 2008. 04. 28. [...]

Avatar

Microsoft break support.microsoft.com for Squid users | Personal website of Dave Hope

April 29th, 2008 at 3:36 pm

[...] that Microsoft have managed to break their support site for anyone behind a Squid proxy server. Danny has posted a fix for this on his website, though for newer version of squid a slightly different approach is [...]

Avatar

Opsi

May 7th, 2008 at 6:28 pm

Yeah ! Thank you for your contribution !

Avatar

Claus

May 13th, 2008 at 10:00 pm

Thanx a lot! Works like a charm!!!

Avatar

Eric

May 13th, 2008 at 10:42 pm

Had the issue with Firefox 3b5 when going through Squid

anyway issue is fixed; thanks

Avatar

Danny

May 14th, 2008 at 10:21 am

Eric, Claus, glad to hear you guys got it working.

Avatar

Tin

May 14th, 2008 at 7:28 pm

Oh thank goodness… Now, is this MS’s fault? Have they ignored protocols again?

Avatar

Kyle

May 17th, 2008 at 12:21 am

Thanks Danny! Worked like a charm.

Avatar

Toji Oommen

July 1st, 2008 at 1:58 am

We have modified the support.microsoft.com configuration to ensure users behind SQUID based proxies can access the site without issues.

Avatar

piju

July 1st, 2008 at 8:59 am

ive block all *microsoft using squid’s acl
i dont want any user to update their windows.
haha,
dont blame me, who controls the router now ? the power is with me
;)

Avatar

piju

July 3rd, 2008 at 9:20 am

can u post how to cache youtube using squid ?

Comment Form

top